Billing FAQ
Why do I have a balance, if I paid my copay?
Each insurance plan is unique. Many plans will not cover additional testing that may occur during your appointment. Additional testing may go to your deductible.
What will my insurance cover?
With over 5,000 different insurance plans, it is essential to know that each policy covers various benefits. To clarify what benefits you have, please contact your insurance company or review your current plan before coming into your appointment.
Why am I getting multiple bills?
When treatment is provided, more than one medical service may be required. You may receive a bill for each separate service. Even if you are seen in the clinic, some of your lab work might be sent as a separate bill.
What if I don't understand my bill?
If you need help understanding your bill, please give us a call. We are happy to answer any questions that you may have.